Contact information

We value your feedback and are here to help with any questions regarding our products, orders, or custom designs. Our dedicated customer service team aims to provide a seamless shopping experience for every customer.

Customer Support

  • Store Name: Hoeneo
    * Email: support@hoeneo.com
    * Phone: +1 (323) 536-1325
    * Business Address: 15 rue des Merisiers, Mercier Quebec J6R 1X3, Canada

Frequently Asked Questions

  • Order Tracking: Once your order is shipped, you will receive an email with a tracking number.

  • Returns: Please visit our [Return & Refund Policy] page for detailed instructions before sending any items back.

  • Shipping: We offer worldwide shipping from our fulfillment center in China. For estimated delivery times, please refer to our [Shipping Policy].