Contact us
We value your feedback and are here to help with any questions regarding our products, orders, or custom designs. Our dedicated customer service team aims to provide a seamless shopping experience for every customer.
Customer Support
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Store Name: Hoeneo
* Email: support@hoeneo.com
* Phone: +1 (323) 536-1325
* Business Address: 15 rue des Merisiers, Mercier Quebec J6R 1X3, Canada
Frequently Asked Questions
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Order Tracking: Once your order is shipped, you will receive an email with a tracking number.
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Returns: Please visit our [Return & Refund Policy] page for detailed instructions before sending any items back.
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Shipping: We offer worldwide shipping from our fulfillment center in China. For estimated delivery times, please refer to our [Shipping Policy].